Privacy Policy

Effective Date: 12/11/2024
Last Updated: 05/12/2025

  1. Introduction

Berico Food Distribution Limited operates a business-to-business food supply service in the United Kingdom. We supply products to restaurants and other food businesses via our website.

We are committed to protecting personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store and protect personal data when you use our website and services.

  1. Who We Are

Berico Food Distribution limited is the data controller responsible for your personal data.

Registered Business Name: Berico Food Distribution Limited
Registered Address: Unit 5, Craufurd Business Park, Silverdale Road, Hayes, London, UB3 3BN
Email: [email protected]
Telephone: +442085618840

  1. The Information We Collect

As a B2B supplier, we collect information relating to business customers and their representatives.

3.1 Business Contact Information

  • Full name
  • Restaurant or business name
  • Delivery address
  • Billing address
  • Email address
  • Telephone number

3.2 Order Information

  • Products ordered
  • Order history
  • Delivery notes and instructions
  • Account activity

 

3.3 Payment Information

Payments are processed securely via our website using WooCommerce and its integrated payment providers.

We do not store full credit or debit card details on our servers. Payment data is processed securely by our third-party payment processor in accordance with PCI-DSS standards.

3.4 Technical Data

When you use our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Cookies
  1. How We Use Your Information

We process personal data for the following purposes:

  • To create and manage business accounts
  • To process and fulfil orders
  • To arrange deliveries
  • To process payments
  • To communicate regarding orders or account matters
  • To maintain financial and tax records
  • To improve our website and services
  • To comply with legal obligations
  1. Lawful Basis for Processing (UK GDPR)

Under UK GDPR, we rely on the following lawful bases:

  • Contractual necessity – to supply goods and manage your account
  • Legal obligation – to comply with tax and accounting laws
  • Legitimate interests – to operate and improve our business

If we introduce marketing communications in the future, we will ensure compliance with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR before sending marketing emails.

  1. Marketing Communications (Future Use)

We do not currently send marketing emails.

If we begin doing so in the future:

  • We will only send marketing communications where legally permitted
  • You will have the right to opt out at any time
  • Every marketing email will include an unsubscribe option
  1. Sharing Your Information

We may share your information with:

  • Payment processors
  • Website hosting providers
  • IT support providers
  • Delivery and logistics providers
  • Accountants and professional advisers
  • HM Revenue & Customs (HMRC), where required

We do not sell or rent personal data to third parties.

All third parties are required to process data securely and in accordance with data protection law.

  1. International Transfers

Where any of our service providers process data outside the UK, we ensure appropriate safeguards are in place, such as:

  • UK International Data Transfer Agreements (IDTAs), or
  • Transfers to countries deemed adequate by the UK Government.
  1. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.

Financial and transaction records are typically retained for 6 years in line with UK tax and accounting requirements.

 

  1. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Secure hosting environments
  • SSL encryption
  • Restricted access controls
  • Regular software updates
  • Secure payment processing

However, no method of transmission over the internet is completely secure.

  1. Your Rights Under UK GDPR

Individuals whose personal data we hold have the right to:

  • Request access to their personal data
  • Request correction of inaccurate data
  • Request erasure of personal data (where applicable)
  • Request restriction of processing
  • Object to processing
  • Request data portability

To exercise your rights, please contact us at:
[Insert Contact Email]

You also have the right to lodge a complaint with the:

Information Commissioner’s Office
Website: https://www.ico.org.uk

  1. Cookies

Our website uses cookies to:

  • Enable core website functionality
  • Process shopping cart and checkout features
  • Analyse website traffic
  • Improve user experience

You can manage cookie preferences through your browser settings.

 

  1. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated revision date.

  1. Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact:

Business Name: Berico Food Distribution Limited
Registered Address: Unit 5, Craufurd Business Park, Silverdale Road, Hayes, London, UB3 3BN
Email: [email protected]
Telephone: +442085618840